Connection error - Account not activated (but I do have OBT access)

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Looter
 
Posts: 1
Joined: 21 Oct 2016, 19:02

Connection error - Account not activated (but I do have OBT access)

Post by Looter » 18 Dec 2016, 13:01

Hello,

after I donwloaded the MMO-files with the launcher, it sais "Connection Error. Error code: (Your account is not active)."

But on the page it sais in red, I do have OBT access/account is registered.

Thanks for the help!
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Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Connection error - Account not activated (but I do have OBT access)

Post by Arrakis » 18 Dec 2016, 13:40

You don't seem to be either a lottery winner or owner of supporter pack. If you bought one and didn't get access, though, contact Xsolla support.

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