Arrakis , i already did and the support told me to buy a new ticket . That's just great . I did not even used that ticket yet , all i did was retrieve it from the shop inventory and the game or website did not even give any warning notice to warn us of this "intended feature" but let the new players discover the "surprise" themselves.
This is a bad business strategy & is giving the impression that the dev is out to get money from those new "suckers".
This is the 1st MMO that i play that requires a player to pay money to get out of tutuorial and into the main game instead of allowing players to directly select the mainland server straight from the launcher.
Please highlight to the Dev to put warnings in-game and in website & also allow players to have the option to select mainland server directly.