Failed getting character information

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Virusje
 
Posts: 2
Joined: 09 Aug 2016, 14:40

Re: Failed getting character information

Post by Virusje » 06 Dec 2017, 18:27

is there still no awsner to this problem alot of peeps seem to have including me ?

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Arrakis
 
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Location: Space

Re: Failed getting character information

Post by Arrakis » 07 Dec 2017, 02:35

Does the issue still persist?


Gbraingb
 
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Joined: 07 Jan 2017, 14:32

Re: Failed getting character information

Post by Gbraingb » 07 Jan 2018, 03:30

still happening pretty good


Shanersimms
 
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Joined: 24 Nov 2017, 11:01

Re: Failed getting character information

Post by Shanersimms » 07 Jan 2018, 03:38

Arrakis wrote:Does the issue still persist?


Yes many people are having the issue, people talking about it on forums, on dischord, and half my guild can't get in. When you launch the game you can't even get to the launcher. The only thing you get is the initial login (LIF - Region - login with facebook) screen and it just says "failed to retrieve character information" without ever making it to the actual launcher.


Mx11foxracing
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Re: Failed getting character information

Post by Mx11foxracing » 07 Jan 2018, 03:39

Gbraingb wrote:still happening pretty good


Same here :evil:

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Arrakis
 
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Re: Failed getting character information

Post by Arrakis » 07 Jan 2018, 03:43

Something broke down with NA login server. We are looking into it.


Woodville
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Re: Failed getting character information

Post by Woodville » 07 Jan 2018, 03:47

I'm getting it too. total fail


Bink
 
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Joined: 06 Jan 2018, 05:36

Re: Failed getting character information

Post by Bink » 07 Jan 2018, 03:50

Arrakis wrote:Something broke down with NA login server. We are looking into it.

Have you tried turning it off and then back on again?


Sebastienboudreault
 
Posts: 1
Joined: 29 Dec 2017, 15:02

Re: Failed getting character information

Post by Sebastienboudreault » 07 Jan 2018, 04:02

same sh!& :Search:


PrimusPalus0
 
Posts: 2
Joined: 17 Apr 2017, 17:37

Re: Failed getting character information

Post by PrimusPalus0 » 07 Jan 2018, 04:03

Glad I'm not the only one.


Yokoyoko999
 
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Joined: 24 Oct 2016, 23:56

Re: Failed getting character information

Post by Yokoyoko999 » 07 Jan 2018, 04:05

Jodasto wrote:
Arrakis wrote:Something broke down with NA login server. We are looking into it.

Have you tried turning it off and then back on again?


I'm pretty sure they know how to troubleshoot their own servers. xD


Majorxlee99
 
Posts: 1
Joined: 03 Jan 2018, 03:56

Re: Failed getting character information

Post by Majorxlee99 » 07 Jan 2018, 04:18

Same issue here for NA servers Buyan


Proenza90
 
Posts: 1
Joined: 30 Dec 2017, 19:36

Re: Failed getting character information

Post by Proenza90 » 07 Jan 2018, 04:19

Arrakis wrote:Something broke down with NA login server. We are looking into it.



Hey man, everytime I get home from work at night. the danm servers are down. what gives?


2753433558
 
Posts: 4
Joined: 30 Dec 2017, 01:59

Re: Failed getting character information

Post by 2753433558 » 07 Jan 2018, 04:27

same


Alexisevic
 
Posts: 9
Joined: 07 Mar 2016, 17:13

Re: Failed getting character information

Post by Alexisevic » 07 Jan 2018, 04:28

This reeks of DDoS


Ibethebig1
 
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Joined: 02 Feb 2015, 09:14

Re: Failed getting character information

Post by Ibethebig1 » 07 Jan 2018, 04:35

Has anyone figured out what this issue is yet?
:evil:


Bink
 
Posts: 9
Joined: 06 Jan 2018, 05:36

Re: Failed getting character information

Post by Bink » 07 Jan 2018, 04:55

I was rubber banding hard so i restarted my game right before judgement hour and just couldn't get in. I check every 10 minutes, login servers are still down.

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Arrakis
 
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Joined: 25 Oct 2013, 14:11
Location: Space

Re: Failed getting character information

Post by Arrakis » 07 Jan 2018, 12:33

Servers should work well now. We are sorry that this issue has occurred.


CaptObvious
True Believer
 
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Joined: 26 Jun 2016, 14:34

Re: Failed getting character information

Post by CaptObvious » 12 Jan 2018, 08:32

Just after I bought subscription now I get that....go figure.


H4NS3N
 
Posts: 1
Joined: 26 Dec 2017, 13:25

Re: Failed getting character information

Post by H4NS3N » 12 Jan 2018, 09:33

I'm getting the error when trying to login to NA Boyan. I can open the launcher when i choose EU - but "play" greys out when switching to NA.
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thurman619
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Posts: 23
Joined: 13 Apr 2017, 14:25

Re: Failed getting character information

Post by thurman619 » 12 Jan 2018, 09:34

i keep getting the same thing :(

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