Installation error when downloading the game

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Ravnous
 
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Installation error when downloading the game

Post by Ravnous » 03 Dec 2017, 20:54

Hello forum folks, I just bought the game and when I tried to download the NA servers I get an installation error, picture of the error included. If anyone has any suggestions I would greatly appreciate it, Thanks!
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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 04 Dec 2017, 14:19

Try to redownload and reinstall everything from scratch and/or make sure that no antivirus/firewall is blocking your connection here. Also, tell me what's your launcher version.


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 04 Dec 2017, 22:14

Currently on launcher version 1.6.1, I tried re downloading and allowing it through the fire wall. Still getting the same error

Game installation failed with error can't read torrent file /temp/game/win-64-mmo_0_10_11_0-snapshot-1512142667.torrent
Please try again later

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 04 Dec 2017, 23:14

Tried running the launcher as administrator?


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 04 Dec 2017, 23:36

I have, and I tried turning off p2p downloading as well

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 05 Dec 2017, 02:13

Try clearing/deleting the \tmp folder.


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 05 Dec 2017, 04:02

Deleting the tmp file lead to the same error unfortunately.

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 05 Dec 2017, 12:46

Another suggestion: create new Windows user account and repeat all steps. Run the application as administrator etc.


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 05 Dec 2017, 16:19

The same installation error occurred on the new windows profile


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 05 Dec 2017, 19:08

The issue seems to be with that one torrent file in the tmp folder is there nothing I can do to that specific file or folder to make it readable/executable?

I just want to play : /


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 06 Dec 2017, 20:18

Bumping out of desperation :sorry:

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 07 Dec 2017, 00:37

Can you show me the image of the error now, after the patch?


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 07 Dec 2017, 01:50

Here is the error I revived,

https://imgur.com/a/5p8lV


Klinovdenis
 
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Re: Installation error when downloading the game

Post by Klinovdenis » 08 Dec 2017, 18:55

ife is feudal mmo game installation failed with request error 1
такая ошибка не идет обновление патча пробовал качать и заново но через день такая же ситуация


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 09 Dec 2017, 03:07

New error received after recent launcher patch 1.6.3

https://imgur.com/a/7bclu

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 11 Dec 2017, 17:33

Does the error still appear after launcher patch 1.6.4 ?


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 11 Dec 2017, 19:25

Yeah launcher v1.6.4 still gives the same error

here is the error im receiving
https://imgur.com/a/0Oedc


Jonathandpierre
 
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Re: Installation error when downloading the game

Post by Jonathandpierre » 11 Dec 2017, 20:24

I've been trying to get the game to launch but it simply won't fully open. It will show the process in task manager but it's memory usage/cpu usage will be very low and the program never actually opens. I've gotten the installer to install everything and all the newest versions of C++. I double click the launcher.exe, but the launcher will not allow anything beyond that. I'm using a fresh install of windows 10 so there shouldn't be any software conflicts. I've tried disabling all non essential services and still no luck. Any help would be greatly appreciated.

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 11 Dec 2017, 23:25

Did you attempt fresh, clean reinstall after patch 1.6.4?


Ravnous
 
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Re: Installation error when downloading the game

Post by Ravnous » 12 Dec 2017, 00:51

Clean install has the same error


Wolk625
 
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Re: Installation error when downloading the game

Post by Wolk625 » 13 Dec 2017, 01:21

just grabbed this game and am experiencing almost the exact same issue, this is the error I am experiencing when trying to install the game from the launcher: "Game installation failed with error can't read torrent file /temp/forests-1176-1511057480.torrent"

keeping an eye on this thread if a solution ever comes up


Duff4113
 
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Re: Installation error when downloading the game

Post by Duff4113 » 15 Dec 2017, 19:58

.
Image


Yago.cassiano
 
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Re: Installation error when downloading the game

Post by Yago.cassiano » 18 Dec 2017, 23:39

same error, help :cry:

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 19 Dec 2017, 02:03

Wipe the content of tmp or temp folder and try downloading again.


Aleraax
 
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Re: Installation error when downloading the game

Post by Aleraax » 19 Dec 2017, 14:40

I have the same problem.. Can't download the game unfortunately. Pls help xD

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 19 Dec 2017, 15:02

Aleksander.monsen wrote:I have the same problem.. Can't download the game unfortunately. Pls help xD

Did you wipe content of the tmp - temp folder?


Aleraax
 
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Re: Installation error when downloading the game

Post by Aleraax » 19 Dec 2017, 16:59

Yes, I did, I even tried a fresh "install" of the game, nothing works

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Arrakis
 
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Re: Installation error when downloading the game

Post by Arrakis » 19 Dec 2017, 18:10

Please provide me with a screenshot of the launcher and an error


Aleraax
 
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Re: Installation error when downloading the game

Post by Aleraax » 19 Dec 2017, 18:21

here's the screenshot

https://i.imgur.com/uT7YUVl.png


Aleraax
 
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Re: Installation error when downloading the game

Post by Aleraax » 19 Dec 2017, 21:52

Figured out what the problem was. my ISP (or my local town or whatever) Didn't like that the launcher was using torrent files to download the game, and decided to stop it. worked with another internet.

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