Wrong region

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Killerdohnut
 
Posts: 3
Joined: 23 Jun 2017, 00:30

Wrong region

Post by Killerdohnut » 19 Nov 2017, 20:25

after making my character and attempting to sail to the main island, i crashed to the launcher and saw under play that it had defaulted me to the European region instead of North America. Now i can't send my character over to the main game in the NA server. Is there any chance i can get a character transfer or another ticket?


Darren_altham_1983
 
Posts: 1
Joined: 27 Aug 2017, 18:53

Re: Wrong region

Post by Darren_altham_1983 » 19 Nov 2017, 20:31

Kindda did same thing Wanted to be on NA servers and accidentally made it on EU. Can we not just delete the 1 character you get free when you bought LIFYO then remake?

User avatar
Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Wrong region

Post by Arrakis » 19 Nov 2017, 20:45

Please contact Xsolla support - topic24903/
You should get a refund of GF for that one ticket that you lost.

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