Looking for help with "GetDisplayModeList call failure" error

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Brennon.slattery
 
Posts: 2
Joined: 28 Jun 2017, 16:36

Looking for help with "GetDisplayModeList call failure" error

Post by Brennon.slattery » 17 Jan 2018, 20:32

Hello -- I'm unable to start the game from the launcher because I keep getting this error. Any help would be hugely appreciated.

Here's what the error says:

[line #680] GFXD3D11Device::enumerateAdapters() - > GetDisplayModeList call failure


I uninstalled and reinstalled the game twice. Did the same for the launcher. I'm running an up-to-date Windows 10 with an up-to-date NVIDIA GeForce GTX 960. My dxdiag says it's running DX12, but that error seems like it's getting snagged with DX11.

Here's what my last log said, in case it helps:

//-------------------------- 1/16/2018 -- 21:50:16 -- mmo_0.11.1.11 --
ECHO 2018-01-16 21:50:13.363 {} <> [0] Processor Init:
ECHO 2018-01-16 21:50:13.363 {} <> [0] Features detected: FPU VME DE PSE TSC MSR PAE MCE CX8 APIC MTRR SEP PGE MCA CMOV PAT PSE36 CLFLUSH DTS ACPI MMX FXSR SSE SSE2 SS HT TM PBE PNI PCLMUL DTS64 MONITOR DS_CPL VMX EST TM2 SSSE3 CX16 XTPR PDCM SSE4_1 SSE4_2 SYSCALL XD POPCNT AES XSAVE OSXSAVE AVX RDTSCP LM LAHF_LM CONSTANT_TSC F16C RDRAND
ECHO 2018-01-16 21:50:13.363 {} <> [0] GenuineIntel, Ivy Bridge (Core i5)
ECHO 2018-01-16 21:50:13.363 {} <> [0] MP detected [4 cores, 4 logical, 1 physical]
ECHO 2018-01-16 21:50:13.363 {} <> [0]
ECHO 2018-01-16 21:50:13.363 {} <> [0] Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, ~3.47 Ghz
ECHO 2018-01-16 21:50:13.363 {} <> [0] Initializing platform...
ECHO 2018-01-16 21:50:13.363 {} <> [0] Input Init:
ECHO 2018-01-16 21:50:13.376 {} <> [0] keyboard0 input device created.
ECHO 2018-01-16 21:50:13.391 {} <> [0] mouse0 input device created.
ECHO 2018-01-16 21:50:13.418 {} <> [0] DirectInput enabled.
ECHO 2018-01-16 21:50:13.420 {} <> [0]
ECHO 2018-01-16 21:50:13.420 {} <> [0] Done
ECHO 2018-01-16 21:50:13.421 {} <> [0] GFX Init:
ECHO 2018-01-16 21:50:16.355 {} <> [0] Direct 3D (version 11.x) device found
ECHO 2018-01-16 21:50:16.355 {} <> [0]
WARN 2018-01-16 21:50:16.355 {} <> [0] GFXStringEnumTranslate: Unassigned value in GFXStringTextureFormat: 25
WARN 2018-01-16 21:50:16.355 {} <> [0] GFXStringEnumTranslate: Unassigned value in GFXStringTextureFormat: 34
WARN 2018-01-16 21:50:16.355 {} <> [0] GFXStringEnumTranslate: Unassigned value in GFXStringTextureFormat: 35
ECHO 2018-01-16 21:50:16.357 {} <> [0] SFXFMODProvider - FMOD Ex API version: 4.44.43
WARN 2018-01-16 21:50:16.382 {} <> [0] SimObject::registerObject() - datablock ids should be initialized via its 'id' field: SFXAmbience
WARN 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] ---------------------------------------- sysInfo @ root ----------------------------------------
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] OS: Microsoft Windows 8 (build 9200), 64-bit | Ver: 6.2
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetTotalVirtualMemory 24528.512 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetUsedVirtualMemory 5956.371 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetFreeVirtualMemory 18572.141 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetOwnVirtualMemoryUsage 62.305 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetTotalPhysicalMemory 12240.512 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetUsedPhysicalMemory 4929.070 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetFreePhysicalMemory 7311.441 MB
INFO 2018-01-16 21:50:16.718 {01} <dumpSysInfo> [0] sysinfoGetOwnMemoryUsage 92.410 MB
INFO 2018-01-16 21:50:16.719 {01} <dumpSysInfo> [0] sysinfoGetCPUUsage 10.404 % total
INFO 2018-01-16 21:50:16.719 {01} <dumpSysInfo> [0] sysinfoGetOwnCPUUsage 15.825 % for single core
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] getExperienceRating 7.60 7.60 6.90 7.90 7.90
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] C locale: C
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] icu locale: en_US
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] icu LCID: 1033
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] windows default locale: en-US
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] windows user default locale: en-US
INFO 2018-01-16 21:50:16.730 {01} <dumpSysInfo> [0] windows LangID: 1033
ECHO 2018-01-16 21:50:16.730 {} <> [0] --------- Loading DIRS ---------
ECHO 2018-01-16 21:50:16.732 {} <> [0]
ECHO 2018-01-16 21:50:16.732 {} <> [0] --------- Parsing Arguments ---------
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 183: Unable to find parent object CmLineTextEditBitmapProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 288: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 296: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 306: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 313: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.804 {03} <initializeCore> [0] 320: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.805 {03} <initializeCore> [0] 384: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.805 {03} <initializeCore> [0] 391: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.805 {03} <initializeCore> [0] 420: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.805 {03} <initializeCore> [0] 433: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.807 {03} <initializeCore> [0] 852: Unable to find parent object GuiTabBookProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.808 {03} <initializeCore> [0] 976: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.808 {03} <initializeCore> [0] 997: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.808 {03} <initializeCore> [0] 1005: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.808 {03} <initializeCore> [0] 1075: Unable to find parent object GuiTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.809 {03} <initializeCore> [0] 1211: Unable to find parent object GuiListBoxProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.809 {03} <initializeCore> [0] 1255: Unable to find parent object GuiTabBookProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.809 {03} <initializeCore> [0] 1268: Unable to find parent object GuiTabPageProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.810 {03} <initializeCore> [0] 1320: Unable to find parent object GuiScrollProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1485: Unable to find parent object GuiCharDescProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1497: Unable to find parent object HelpButtonProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1504: Unable to find parent object HelpButtonProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1510: Unable to find parent object HelpButtonProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1517: Unable to find parent object HelpButtonProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1524: Unable to find parent object HelpButtonProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1562: Unable to find parent object GuiBaseTextProfile for GuiControlProfile.
ERRR 2018-01-16 21:50:16.811 {03} <initializeCore> [0] 1570: Unable to find parent object GuiBaseTextProfile for GuiControlProfile.
WARN 2018-01-16 21:50:16.846 {03} <initializeCore> [0] SimObject::registerObject() - datablock ids should be initialized via its 'id' field: SFXAmbience
WARN 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] ---------------------------------------- sysInfo @ createCanvas ----------------------------------------
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] OS: Microsoft Windows 8 (build 9200), 64-bit | Ver: 6.2
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetTotalVirtualMemory 24528.512 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetUsedVirtualMemory 5962.680 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetFreeVirtualMemory 18565.832 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetOwnVirtualMemoryUsage 68.820 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetTotalPhysicalMemory 12240.512 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetUsedPhysicalMemory 4932.813 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetFreePhysicalMemory 7307.699 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetOwnMemoryUsage 100.770 MB
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetCPUUsage 32.348 % total
INFO 2018-01-16 21:50:16.846 {06} <dumpSysInfo> [0] sysinfoGetOwnCPUUsage 98.403 % for single core
WARN 2018-01-16 21:50:16.846 {05} <createCanvas> [0] GFXInit::enumerateAdapters - already have a populated adapter list, aborting re-analysis.
ECHO 2018-01-16 21:50:16.846 {05} <createCanvas> [0] GFXInit::getAdapterTypeFromName - adapter type 0
ECHO 2018-01-16 21:50:16.846 {05} <createCanvas> [0] Attempting to create GFX device: NVIDIA GeForce GTX 960 (D3D11)


Thanks again!

User avatar
Arrakis
 
Posts: 5455
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Arrakis » 18 Jan 2018, 00:16

A while back one of the users reported a fix:

I fixed it by opening up my Driver's catalyst control panel, going under resolutions
i checked that box and raised the frequence back to 80 hz as it was before the windows update

Image

Please look for a similar option in the Catalyst Control Panel.


JesseLee
Devoted Believer
 
Posts: 12
Joined: 13 Oct 2014, 08:49

Re: Looking for help with "GetDisplayModeList call failure" error

Post by JesseLee » 02 Feb 2018, 21:19

That might help, if he had an AMD card as CCC is for AMD cards..those of us with Nvidia have GeForce Experience, and looking through it I still couldn't get a fix, however I have line 678 instead of 680 as most others do.


Ty.mcabee94
 
Posts: 1
Joined: 28 Feb 2018, 21:28

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Ty.mcabee94 » 28 Feb 2018, 21:39

did you by chance ever figure out how to fix this?


Wil.hinde
 
Posts: 2
Joined: 17 May 2018, 12:50

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Wil.hinde » 19 May 2018, 22:26

I would be interested also if any solution has been found for this issue as I am struggling with it.

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Arrakis
 
Posts: 5455
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Arrakis » 20 May 2018, 01:44

Wil.hinde wrote:I would be interested also if any solution has been found for this issue as I am struggling with it.

Did you check the solution above?


Wil.hinde
 
Posts: 2
Joined: 17 May 2018, 12:50

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Wil.hinde » 20 May 2018, 13:55

Arrakis wrote:
Wil.hinde wrote:I would be interested also if any solution has been found for this issue as I am struggling with it.

Did you check the solution above?


Yes forced monitor to 80 refresh and it went out of range. Card I'm using is a Gigabite GTX 670. Doing some tests by trying older drivers to see if the game prefers them.

Not sure if its an issue with win 10 + Dx 12 which are all installed correctly or a Steam issue. I know my GTX 670 is Kepler architecture and supports both dx 11 & 12. So this game should work but why not????

DEVS are you listening???? Please respond to this.

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Arrakis
 
Posts: 5455
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Arrakis » 24 May 2018, 18:54

Wil.hinde wrote:...
Please contact us on discord about this issue and provide DxDiag please. http://discord.gg/lifeisfeudal


Leahloodallas
 
Posts: 1
Joined: 07 Aug 2019, 21:04

Re: Looking for help with "GetDisplayModeList call failure" error

Post by Leahloodallas » 17 Jan 2020, 16:52

I just upgraded from Windows 7 to Windows 10 yesterday. I encountered the same issue, as well as D3D initialization errors on multiple games. After diving into the google ocean, I did the following and one of these options fixed my issue:

Make sure your C++ Redistributables are properly installed, or try the Repair option on them.

Ensure OpenGL is enabled on your video card/driver

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