CR_Invalid_Account

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Trixsterjl
Devoted Believer
 
Posts: 3
Joined: 22 Dec 2016, 03:14

CR_Invalid_Account

Post by Trixsterjl » 28 Apr 2017, 23:36

After logging in I get this error while loading. Can not reach game.

CR_Invalid_Account. My theory is that it is because in december i refunded the bronze pack and bought the silver, PER CSR recommendation. There was/is not upgrade option. However, I was able to get in during beta 2. So that would mean you all went through and banned out all of the charge backs without checking to see if they repurchased.


Trixsterjl
Devoted Believer
 
Posts: 3
Joined: 22 Dec 2016, 03:14

Re: CR_Invalid_Account

Post by Trixsterjl » 29 Apr 2017, 03:43

Fixed by CSR Thanks.


Kaskas
Zealous Believer
 
Posts: 3
Joined: 16 Jan 2017, 18:10

Re: CR_Invalid_Account

Post by Kaskas » 30 Apr 2017, 15:09

Also having this issue, waiting on customer support for the next step...

Any tips as to what solved it for you, or anyone else for that matter?

Any additional help is welcome!


Kaskas
Zealous Believer
 
Posts: 3
Joined: 16 Jan 2017, 18:10

Re: CR_Invalid_Account

Post by Kaskas » 01 May 2017, 10:19

Problem resolved by customer service, thank you.

In case anyone else runs into this problem... My account had not been granted access, so you'll need to contact support.


Wamac
 
Posts: 3
Joined: 06 Jul 2018, 23:11

Re: CR_Invalid_Account

Post by Wamac » 07 Jul 2018, 00:03

Hello, just bought the game, I'm having same issue.

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Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: CR_Invalid_Account

Post by Arrakis » 07 Jul 2018, 01:29

Christophermiddleton1115 wrote:Hello, just bought the game, I'm having same issue.

If after waiting 30-60 minutes the issue persists, contact us (support) on discord with details. http://discord.gg/lifeisfeudal


Wamac
 
Posts: 3
Joined: 06 Jul 2018, 23:11

Re: CR_Invalid_Account

Post by Wamac » 07 Jul 2018, 02:37

Hello,

Okay, it's been about 2hrs, I messaged you on Discord but you were offline. Other support team have a do not disturb icon on, so I didn't DM them. I'll wait until someone reaches out.

-Thanks


Wamac
 
Posts: 3
Joined: 06 Jul 2018, 23:11

Re: CR_Invalid_Account

Post by Wamac » 07 Jul 2018, 05:08

Hello,

I have an update, so my account now works on EU but still doesn't work on NA. I need to be on NA server, please fix account. Also fix account for other email I used: robert95espinoza@yahoo.com.


-Thanks

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