I have the same problem as the other few that posted before me. I open the program, fill in username/password, etc, select client folder, and then it immediately crashes after selecting the folder. I've also tried running it as the administrator and changing the compatibility mode to different things, and nothing fixes it. I have Windows 8, 64x. I'm thinking the tool probably needs an update? I hope something is done to make it work again.
I can use the program fine and it runs on Windows 10 - 64 bit with no issues and I created an item pretty easily. However the files that are exported are outdated including the server SQL files so unless we know how to merge said files and modify the SQL Query then this has basically become useless..
Just thought I would check on it and let you know the file set and database queries are out of date, I would love to see an update on this!