Help I can't Launch The Game

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Helborg
 
Posts: 8
Joined: 21 Jan 2016, 16:11

Help I can't Launch The Game

Post by Helborg » 25 Jan 2016, 05:02

I just bought the game on Steam and tried to launch and keep getting a crash and it asks me to send a report. Does anyone else have this issue? I found a thing online that detects if my PC meets the requirements and it said it does. My processor is a Core 2 duo, but is 3.5 GHz. Other than that, I full meet what is listed in the minimum requirements.


Helborg
 
Posts: 8
Joined: 21 Jan 2016, 16:11

Re: Help I can't Launch The Game

Post by Helborg » 25 Jan 2016, 14:38

Does anyone have any thoughts on this? My specs aren't the best, but shouldn't be causing the game to crash before even starting. Here are my exact specs

2.8 GHz Core 2 Duo Processor
RAM 4 GB
Windows 7
GTX 260 896MB - w/Directx 11
Plenty of free hard drive space

If nobody has any thoughts, does anyone know of a number I can call or have an email address?

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Airco
 
Posts: 698
Joined: 02 Apr 2015, 12:41

Re: Help I can't Launch The Game

Post by Airco » 29 Jan 2016, 12:11

your gpu is unsefficient
its a dx10 cart not a dx11
os: Win10N
Motherboard: Asus Sabertooth Z97 Mark2
Cpu: intel I5-4690 3.5Ghz
Cpu cooler: thermaltake Frio Extreme Silent 14 Dual
Mem: Corsair 16gb, Cmy16gx3m2a2133c11r
Gpu: Geforce 970, Asus STRIX GTX970 DC2OC 4GD5
Soundcard: Creative Soundblaster Z
HD: SAMSUNG 75E250RW SSD 850 EVO 250 GB


Jairone
True Believer
 
Posts: 185
Joined: 16 Nov 2014, 17:18

Re: Help I can't Launch The Game

Post by Jairone » 02 Feb 2016, 02:01

Airco is correct.

You probably have DX11 installed, but your graphics card is not compatible. You will need to update the card for any games running a DX version later than DX10.

Note that programs like DXdiag will not say what your graphics card can handle, only what you have installed.

http://www.geforce.com/hardware/technol ... orted-gpus shows which GPUs were supporting DX11. Anything older will not support it.


Helborg
 
Posts: 8
Joined: 21 Jan 2016, 16:11

Re: Help I can't Launch The Game

Post by Helborg » 12 Feb 2016, 17:05

So, just to provide some closure to this thread. It was my graphics card. As stated above, it was the DX11. If anyone is having similar issues, the required minimum graphics card they specify is in fact the minimum. Thanks all.


Cktlmltvart
 
Posts: 1
Joined: 15 Jan 2017, 16:03

Re: Help I can't Launch The Game

Post by Cktlmltvart » 15 Jan 2017, 16:09

Ok this is the first game i buy ever , i played 3 hours from steam everything worked then IT crashed, i try to restart it and it doesnt work, i did all u asleep on prévoira postes i deleted de demon file and now IT seems to work its weird

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