Cannot login via website

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Ordis
True Believer
 
Posts: 2
Joined: 05 Mar 2017, 00:04

Cannot login via website

Post by Ordis » 05 Mar 2017, 01:22

I have created an account and linked it to my Steam account, however when I attempt to log in via the website's front page, the page will not load and I receive an error message about "too many redirects".

The message in my browsers (and yes I've tried several, so I don't think it's a problem on my end), suggests clearing cookies, so I do, but the problem persists.

The only way I have of logging in is via the forums. I click on something that requires me to log in at which point I can, and at that point, I have access to my account. However, this is rather annoying.

Is this a known bug? If so, how do I fix it?

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Arrakis
Website & Forum Manager
 
Posts: 2864
Joined: 25 Oct 2013, 14:11
Location: Poland

Re: Cannot login via website

Post by Arrakis » 05 Mar 2017, 12:30

Yes, this seems to be a more common issue now and we are sorry about that. For possible solution, or at least for helping us fix it, please contact Xsolla support about those login issues:

    - 1. Open https://play.lifeisfeudal.com/
    - 2. Click 'Buy pack'
    - 3. Click 'Contact us' on the bottom left side of the window
    - 4. Choose between Submitting a ticket and a Live Chat


User avatar
Arrakis
Website & Forum Manager
 
Posts: 2864
Joined: 25 Oct 2013, 14:11
Location: Poland

Re: Cannot login via website

Post by Arrakis » 07 Mar 2017, 15:42

From now on this error shouldn't occur anymore.


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