Upgrade or add an MMO package

General discussion about Life is Feudal MMO and Life is Feudal: Your Own, The main section and backbone of the forums.
User avatar
Grimmblut
Zealous Believer
 
Posts: 143
Joined: 07 Apr 2015, 16:42

Upgrade or add an MMO package

Post by Grimmblut » 06 Mar 2017, 11:18

Hi,

I've got the True Believer MMO package. I'm thinking about upgrading it to one of the higher ones. Is this possible? If it's not, can I buy another package and add it to the same account?

User avatar
Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Upgrade or add an MMO package

Post by Arrakis » 06 Mar 2017, 12:23

The only way to do that right now is to refund your current package and purchase another one.


Brett5290
Zealous Believer
 
Posts: 25
Joined: 09 Mar 2015, 18:06

Re: Upgrade or add an MMO package

Post by Brett5290 » 06 Mar 2017, 14:23

Do you keep your chars, or do you lose them if you change packages?

User avatar
Saar
Zealous Believer
 
Posts: 309
Joined: 05 Jul 2016, 14:26
Location: Toulouse - France

Re: Upgrade or add an MMO package

Post by Saar » 06 Mar 2017, 16:15

You have to explain your problem to Xsollia by :
https://play.lifeisfeudal.com/
Buy the game / Buy one pack and click on Contact us on the left of the screen.

User avatar
Grimmblut
Zealous Believer
 
Posts: 143
Joined: 07 Apr 2015, 16:42

Re: Upgrade or add an MMO package

Post by Grimmblut » 06 Mar 2017, 23:21

So I have to buy the additional package before contacting the support to ask for a refund of the old package?

User avatar
Saar
Zealous Believer
 
Posts: 309
Joined: 05 Jul 2016, 14:26
Location: Toulouse - France

Re: Upgrade or add an MMO package

Post by Saar » 07 Mar 2017, 08:04

Nop.
You have not to finalize to be able to contact them.
They will explain you how to do and I'm quite sure you won't lose your character during the transfer

User avatar
Grimmblut
Zealous Believer
 
Posts: 143
Joined: 07 Apr 2015, 16:42

Re: Upgrade or add an MMO package

Post by Grimmblut » 10 Mar 2017, 12:57

Hi,

it worked. My initial package has been refunded and I've bought a new one. My characters still exist and I can log into the MMO.

The only problem that seems to exist is with this forum.

1) I'm still marked as a "True Believer" in this forum although my account settings on the lifeisfeudal.com-page say that I'm a "Zealous Believer".

2) The closed beta forum is now hidden for me, although I was able to see and access it when I had the "True Believer" package.

User avatar
Grimmblut
Zealous Believer
 
Posts: 143
Joined: 07 Apr 2015, 16:42

Re: Upgrade or add an MMO package

Post by Grimmblut » 10 Mar 2017, 17:54

Ok, now everything's fine. Thanks whoever did that. :)

User avatar
JackStark
Zealous Believer
 
Posts: 52
Joined: 24 Mar 2016, 23:45

Re: Upgrade or add an MMO package

Post by JackStark » 13 Mar 2017, 02:34

grimmblut, i had the same issue. seems it was upgraded today for me!

Return to General Discussion