This system exists to prevent players from carrying on with senseless killing or/and otherwise harassing other players, only to delete their character and create a new one, resetting their Alignment
and start over. As for the number of tickets in the package - there are three different packages, where each next provides more tickets.
Now, as for your mistake - you have been informed in two
pop-up windows about the results of deleting the character that has been already transferred to Abella. There was no way to miss them, only to intentionally ignore them. We are sorry, we really are
At this point, unfortunately, we can only advise that in the future you read the warnings so it wouldn't happen again.