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How to cancel your Xfinity Instant TV service
1-833-369-2451
In today's digital age, streaming services have become a popular choice for entertainment,
offering flexibility and convenience. Xfinity Instant TV is Comcast's answer to this trend,
providing subscribers with access to a variety of channels without the need for traditional cable
boxes. However, if you find yourself needing to cancel your Xfinity Instant TV service, the
process can sometimes be less straightforward than signing up. This guide aims to walk you
through the steps of cancelling your subscription, ensuring a smooth and hassle-free
experience.
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Steps to Cancel Xfinity Instant TV Service
Cancelling your Xfinity Instant TV service requires following specific steps to ensure you avoid
unnecessary charges and effectively end your subscription. Here’s how to do it:
1. Contact Customer Service: The first step in cancelling your Xfinity Instant TV service is
to contact customer service at 1-833-369-2451. This number will connect you with a
representative who can assist you in the cancellation process.
2. Prepare Your Account Information: Before calling customer service, gather all
necessary account information, including your account number, billing address, and any
other relevant details.
3. Specify Cancellation Reason: When speaking with the representative, be prepared to
state the reason for cancelling your Xfinity Instant TV service. This information helps
them understand your needs and may offer alternatives or incentives to keep you as a
customer.
4. Follow Representative Instructions: The customer service representative will guide
you through the cancellation process. They may offer you a final bill or confirm any
outstanding balances.
5. Return Equipment (if applicable): If you have any Xfinity equipment, such as a
streaming device or modem, you may need to return it. The representative will provide
instructions on how and where to return the equipment.
6. Confirm Cancellation: After completing the cancellation process with the
representative, ask for confirmation of your cancellation in writing, such as an email
confirmation or reference number.
7. Check for Final Charges: Review your final bill to ensure all charges are accurate and
reflect the cancellation of your Xfinity Instant TV service.
8. Monitor Your Account: Keep an eye on your bank statements or online account to
ensure that no further charges related to Xfinity Instant TV appear after cancellation.
FAQs About Cancelling Xfinity Instant TV Service
How to cancel your Xfinity Instant TV service
1-833-369-2451
Here are some frequently asked questions (FAQs) regarding the cancellation of Xfinity Instant
TV service:
1. How do I cancel my Xfinity Instant TV service?
● To cancel, call customer service at 1-833-369-2451 and follow the instructions provided.
2. Is there a fee for cancelling Xfinity Instant TV?
● Depending on your contract terms, early cancellation fees may apply. Check with
customer service for details.
3. Can I cancel Xfinity Instant TV online?
● Typically, cancellations must be done via phone by calling 1-833-369-2451.
4. What happens to my Xfinity equipment after cancellation?
● You may need to return any rented equipment. The customer service representative will
provide instructions.
5. Will I receive a refund if I cancel my Xfinity Instant TV service mid-month?
● Refunds are generally not issued for partial months. Your final bill will reflect charges up
until the cancellation date.
6. How long does it take to process my cancellation request?
● Cancellation processing times can vary. The customer service representative can
provide an estimated timeframe.
7. Can I cancel Xfinity Instant TV without calling customer service?
● As of now, cancellations must be processed through customer service by calling
1-833-369-2451.
8. Will cancelling Xfinity Instant TV affect my other Xfinity services?
● Cancelling one service may impact bundled discounts or promotions. Confirm with
customer service for details.
9. What if I change my mind after cancelling Xfinity Instant TV?
● Contact customer service immediately to discuss reactivating your service, if possible.
10. How can I ensure my cancellation request is successful?
How to cancel your Xfinity Instant TV service
1-833-369-2451
● Follow all instructions provided by the customer service representative and request
confirmation of cancellation.
Conclusion
Cancelling your Xfinity Instant TV service doesn’t have to be a daunting task with the right
information and preparation. By following the steps outlined above and contacting customer
service at 1-833-369-2451, you can efficiently navigate the process and ensure that your
subscription is successfully cancelled without any unnecessary complications. Remember to
return any equipment as instructed and monitor your account for any final charges. If you have
any concerns or questions, don’t hesitate to reach out to Xfinity’s customer service for
assistance.
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