Lost a horse on server border

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Grimpenripper
 
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Joined: 22 Oct 2016, 13:37

Lost a horse on server border

Post by Grimpenripper » 22 Jan 2018, 13:13

EU - Epleland

Was riding home,
saw a horse near border 33 to 34.
got of my horse and it disappeared.

I can run towards it last position and it stops me.
Can "Ghosthit" my horse with a sword, can ghosthit it with arrows.
Gain points but horse dont die... -.-

Any help ?

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 22 Jan 2018, 14:05

Can you please provide full report about this isuse? Thanks!

    1. What happened with player (crash, disconnect...)
    2. What happens with a horse (cannot find it, cannot interact with it, it hangs somewhere inaccessible)
    3. Exact time of when it happened (your local PC time and timezone or UTC time)
    4. Client logs from this day (Located in \Life is Feudal MMO\game\xx\logs where xx = your region. Timestamp indicates when you launched the game)
    5. Location of incident (Avalon/Epleland etc)
    6. Server nodes numbers (Which border specifically)
    7. Character name

    +Optional: Screenshot if available


Grimpenripper
 
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Re: Lost a horse on server border

Post by Grimpenripper » 22 Jan 2018, 14:18

Sure:

Player - Go stucked, whipped into the ground multiple times, so i closed the game with ALT + F4 and reconnect.

2. Horse - Disappeared at the moment i got off.

3. Time - 13.52 GMT+1 ( Berlin Timezone )

4. Logs - See Attachment

5. Epleland

6. At the border between 33 - 34

7. Ossiran Wolfsauge


Grimpenripper
 
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Joined: 22 Oct 2016, 13:37

Re: Lost a horse on server border

Post by Grimpenripper » 23 Jan 2018, 17:01

Anything new to this ?


Bodil
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Re: Lost a horse on server border

Post by Bodil » 23 Jan 2018, 18:26

Don't you know that they fixed this issue like 10 times now so you can't possible lose a horse or cart or dup items on a server line now. You better send them some worthless logs that they will just ignore.


Grimpenripper
 
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Joined: 22 Oct 2016, 13:37

Re: Lost a horse on server border

Post by Grimpenripper » 23 Jan 2018, 18:56

No need to answer if you are just a bitter vet.
K ?
thx
bye


Klauswitz
 
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Re: Lost a horse on server border

Post by Klauswitz » 23 Jan 2018, 19:54

same thing happened to me, wasn't near a server border though. hit something invisible and horse went poof and i rubber banded back and forth till i clt-alt-del. anyways it's a cost i'll pay for the endless lag calming down.

another thing, swimming across border, when i get to the shore I can't release horse/equip/combat stance till I reconn. that was from 18 to 11 i think

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 23 Jan 2018, 23:08

We are very sorry that this problem still persists after so many patches. We'll do our best to finally eliminate this problem as soon as possible.


Grimpenripper
 
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Re: Lost a horse on server border

Post by Grimpenripper » 24 Jan 2018, 00:32

So,
you read the logs yeah?

When do i get my horse back.

Nice to know you are workin on errors ... still existing errors.

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 24 Jan 2018, 01:16

Unless the horse is physically there, we can't replace it. We can only help with objects/items we can interact with. Sorry.


Klauswitz
 
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Re: Lost a horse on server border

Post by Klauswitz » 24 Jan 2018, 02:48

Grimpenripper wrote:So,
you read the logs yeah?

When do i get my horse back.

Nice to know you are workin on errors ... still existing errors.



hah dude i've personally lost 17 horses, 3 warhorses and 2 hardies to that shit, and never a single one to pvp go figure. don't even get me started on the guild as a whole.... there's a reason half our claim is stables.


Grimpenripper
 
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Joined: 22 Oct 2016, 13:37

Re: Lost a horse on server border

Post by Grimpenripper » 24 Jan 2018, 08:46

Arrakis wrote:Unless the horse is physically there, we can't replace it. We can only help with objects/items we can interact with. Sorry.


Wait what?

Even you as a Dev cant interact with the Horse?
Even you as a Dev cant give me a Horse beck in my inventory?

Arrakis, realy?

Sorry, but i cant believe you.


Bodil
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Re: Lost a horse on server border

Post by Bodil » 24 Jan 2018, 20:14

Grimpenripper wrote:
Arrakis wrote:Unless the horse is physically there, we can't replace it. We can only help with objects/items we can interact with. Sorry.


Wait what?

Even you as a Dev cant interact with the Horse?
Even you as a Dev cant give me a Horse beck in my inventory?

Arrakis, realy?

Sorry, but i cant believe you.


Don't be such a bitter vet bro. LOL


Grimpenripper
 
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Joined: 22 Oct 2016, 13:37

Re: Lost a horse on server border

Post by Grimpenripper » 26 Jan 2018, 10:03

Arrakis wrote:Unless the horse is physically there, we can't replace it. We can only help with objects/items we can interact with. Sorry.


So there is really nothing you can / want to do in this case?
As you say the horse is physically there but you CANT (or your WONT?) replace it?

You see that is NOT my fault for loosing a Horse on a Serverborder, but i get punished for loosing it there due to YOUR stupid servercrossing programming?

Sorry, but this is the dumbest behavior of a GM / Dev i've ever seen.

Trustworthy, really trustworthy.

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 26 Jan 2018, 14:24

Grimpenripper wrote:So there is really nothing you can / want to do in this case?
As you say the horse is physically there but you CANT (or your WONT?) replace it?.

Please, read again. I said that if horse is not physically there, we can't do anything. We can respawn bugged horses/horse carts that we can interact with, but we have no way of bringing back the ones that disappeared from the world completely.

Also, while I hate using this argument, I must remind you that this is still beta, not a finished state of the game. There are more or less serious bugs that we are working on fixing, which takes time. We are really sorry for everyone's losses. To make it little less painful, we have promised that there will be some sort of compensation once we fix all those major, game-breaking issues.


Grimpenripper
 
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Re: Lost a horse on server border

Post by Grimpenripper » 26 Jan 2018, 16:10

Sure Arrakis, but read my post too please.

The horse had to be there physically, but invisible.

I couldnt run thru the tile it was on, i stopped due to something.
I could hit it with a sword and with an arrow.

So it was there in some kind physically but invisible.

when i compare GM work to WoW, Age of Conan, ArchAge and many other MMOs it still makes me sad that you are unable to reimburse something lost to programming even if its a beta version.

But it seems there will be no replace, whatever im writing here.

Sorry for distubring you, in your distubring your important work.

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 26 Jan 2018, 17:42

WoW, Age of Conan, ArchAge are games in the finished state with bigger - far bigger - teams behind them. You really can't compare giant with hundreds of employees like Blizzard with our small team. Here we have to pick priorities, and we prioritize fixing the bugs over the temporary replacements, which would take weeks or even months to complete for every single player who lost something, while the development speed would be slowed down significantly. We do what we can with resources that we have, and once we get through this bumpy ride, you will receive some compensation.


Spiritshiva
 
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Re: Lost a horse on server border

Post by Spiritshiva » 11 Feb 2018, 10:38

Hello there , sry to disturb you but i ve lost my warhorse ... atm, it s front me and i see me on it ... but cant make anything ... try to disconnect ever done in each different region border ... any help could be nice pls

layer - Go stucked, whipped into the ground multiple times, so i closed the game and reconnect.

2. Horse - when i dismount, i can see me on the warhorse and cant store the warhorse

3. Time - 11.03 GMT+1 ( Paris Timezone )

4. Logs - See Attachment

5. Skjultland

6. At the border between 30 - 29

7. Punam SPIRIT OF SUN
Attachments
horse lost.png
horse lost.png (3.33 MiB) Viewed 7938 times

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Arrakis
 
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Re: Lost a horse on server border

Post by Arrakis » 11 Feb 2018, 13:02

Spiritshiva, please contact me/us via discord (http://discord.gg/lifeisfeudal) to get immediate assistance and a chance to retrieve the horse that is still in the world. Also, game logs would be useful.

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