Bought the game but no option to download on launcher

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JakeRivers
 
Posts: 3
Joined: 04 Dec 2017, 14:18

Bought the game but no option to download on launcher

Post by JakeRivers » 05 Dec 2017, 16:16

I bought this game yesterday morning, I have confirmed that the payment has gone through my paypal account to xallo, but the launcher when I start it only shows the BUY button.

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Arrakis
 
Posts: 5466
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Bought the game but no option to download on launcher

Post by Arrakis » 05 Dec 2017, 19:10

Did you activate the email from Xsolla?



JakeRivers
 
Posts: 3
Joined: 04 Dec 2017, 14:18

Re: Bought the game but no option to download on launcher

Post by JakeRivers » 06 Dec 2017, 06:33

Oh for crying out loud:

$29.50 was credited to your balance, however we cannot continue to process the payment as you do not have the necessary funds for this purchase. Any future purchases will first be deducted from your balance.
Start again
Product
Life is Feudal: MMO. Pagan Package
Transaction number
xxxxxxxxxx
Expand
Total
$30.65
Last edited by JakeRivers on 06 Dec 2017, 06:46, edited 1 time in total.


JakeRivers
 
Posts: 3
Joined: 04 Dec 2017, 14:18

Re: Bought the game but no option to download on launcher

Post by JakeRivers » 06 Dec 2017, 06:40

Hey I paid the $30, Xsallo skimming off the top?

Product - Premium Shop Life is Feudal: MMO
Transaction number XXXXXXXX
Transaction date 04/12/2017
Details XXXXXXX
Merchant Xsolla
Order Total 30.65 USD
Balance added 29.5 USD
You can use money from your balance for full or partially payment for in-game items, currency, etc.
Thank you for using Xsolla!

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Arrakis
 
Posts: 5466
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Bought the game but no option to download on launcher

Post by Arrakis » 06 Dec 2017, 16:06

If there are issues with payment, please contact Xsolla via live chat or other form of communication either through here or here.


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