Known MMO issues that we're working on

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Arrakis
 
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Re: Known MMO issues that we're working on

Post by Arrakis » 28 Nov 2017, 19:50

We are aware of the rendering glitch issue with characters rendering weird for some reason and we're investigating. We are also looking into the strange lags, crashes and disconnects of EU world server nodes.

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Re: Known MMO issues that we're working on

Post by Arrakis » 29 Nov 2017, 21:29

Just a quick update on things happening now.

1. New Role Playing world (Epleland (RP)) is open now! And no, there will be no transferring of existing characters to this world. Everyone should start from the scratch. Yes, you will need a new ticket to transfer new character there. But...
2. ... tomorrow morning we will send keys to the winners of the 2000 tickets giveaway. Make sure to check your email to see if you've won the ticket. Follow the instructions in the email to claim it.
3. We have a new GM, Varrick. He will primarily observe Epleland server and make sure that griefers and players who are not willing to comply with our mild RP ruleset will be punished and even kicked/banned from the Epleland. We're still in the middle of negotiations with other candidates to increase our GM team.
4. Ruleset of the Epleland will be presented to our players later, but we assure you that you will not be required to know all the words in our Lore stories :) But it won't hurt to read them once you have some time ;) http://lifeisfeudal.com/LoreStories/
5. Tomorrow day we also plan to apply some small patch with some fixes and optimizations. While servers are going to be down, we will run the script, that should return items that were lost due to a bug in the Trade Posts recently.

Thank you for your patience and understanding - we're working around the clock to fix all the issues that you suffer from, in order to make our game less frustrating and more enjoyable to you!

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Re: Known MMO issues that we're working on

Post by Arrakis » 02 Dec 2017, 15:07

We just want to remind you that until server nodes border crossing is not properly fixed we ask you to minimize the amount of traveling while mounted or riding a traders cart. We hope that next week we should fix that issue or at least minimize the damage it causes to our players.

P.S. Cross server connectivity issue (God does not want you to go there) is also expected to be fixed next week. Sorry for the inconvenience we're causing.

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Re: Known MMO issues that we're working on

Post by Arrakis » 03 Dec 2017, 19:51

On the topic of massive PvP warfare. We believe that Instanced Battles should work in theory. But we ask you to refrain from issuing the Challenges until the next weekend when we will double check it and will be able to observe those battles to make sure that they work "ok".
We plan to turn on Judgment hour next weekend or the following too.
As about sieges - they are not fully implemented yet, unfortunately :( We've tested them locally - there are a good amount of bugs and polishing still needs to be done. We expect to have them ready in 2-3 weeks from now. After that, you can expect that Siege Totem price might be lowered a little too.

Thank you for your patience and sorry for all the frustration we cause by our bugs.

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Re: Known MMO issues that we're working on

Post by Arrakis » 05 Dec 2017, 14:34

On the topic of raiding settlements with walls by constructing an improvised siege ladders out of the bark boxes and pontoons our of the sleeping bags. We've heard your complains that the walls that you've spent weeks to build can be bypassed in a matter of seconds/few minutes.

This week we plan to patch in the fix that will prevent to bring in any carried object on the players back on the guild claim territory (both Realm and Town claims). Thus raiders will not be able to construct those improvised siege ladders and pontoons and players should be relatively safe within their walls perimeter. BUT this rule will not work during Judgment Hours when you're supposed to actively defend your walls or attack others. Constructing such improvised pontoons and siege ladders will be allowed during JH until we find time to implement some proper siege ladders.

I do understand what kind of reaction to expect from the most bloodthirsty ones. I've already explained my position some time ago on forums. Please, check this post out: http://lifeisfeudal.com/forum/topic24131/

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Re: Known MMO issues that we're working on

Post by Arrakis » 12 Dec 2017, 17:44

Even though there is a lot of reports, yet we do not have a SINGLE full report about the disappeared horses.

A full report must contain ALL of the following information:

    1. What happened with player (crash, disconnect, just disappeared)
    2. What happens with a horse - cannot find it or it hangs somewhere inaccessible
    3. Exact time of when it happened (both local player's PC time and timezone or UTC time)
    4. Client logs from this day
    5. Location of incident (EU/NA, Abella/Epleland)
    6. Server nodes numbers
    7. Character name
Please, report ALL of the info to our LiF Team Support members on discord or via email helpmmo@lifeisfeudal.com

Getting full reports will significantly speed up our process of fixing this issue.

Same goes to the disappeared/or inaccessible Trader Carts. Though we have found one of the issues that make Trader cart inaccessible in some cases after server node border line crossing.

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Re: Known MMO issues that we're working on

Post by Arrakis » 19 Dec 2017, 15:12

This morning we've deployed a ninja server-side only patch on all our worlds. This patch is supposed to eliminate or drastically reduce the number of disappeared horses and problems while crossing server nodes. Please, if you experience a loss of horse during crossing server nodes borders, please report it ASAP to one of our GMs on discord. Template for the report is the same:

    1. What happened with player (crash, disconnect, just disappeared)
    2. What happens with a horse - cannot find it or it hangs somewhere inaccessible
    3. Exact time of when it happened (both local player's PC time and timezone or UTC time)
    4. Client logs from this day (That is how you can get them: https://lifeisfeudal.zendesk.com/hc/en- ... -log-files)
    5. Location of incident (EU/NA, Abella/Epleland)
    6. Server nodes numbers
    7. Character name

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Re: Known MMO issues that we're working on

Post by Arrakis » 01 Jan 2018, 15:21

Due to current issues with guild interface, we advise you to use these commands until we fix the issue: guild-management-commands-t24443/

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