Error - Can't find your character

General discussion about Life is Feudal MMO and Life is Feudal: Your Own, The main section and backbone of the forums.

DrChocolate
 
Posts: 9
Joined: 29 Apr 2016, 01:07

Error - Can't find your character

Post by DrChocolate » 19 Nov 2017, 07:52

After fixing the issue mentioned in this thread https://lifeisfeudal.zendesk.com/hc/en- ... g-YO-owner ,

I logged in, sailed to Abella, and got stuck on the "Transferring Character" loading screen for about 15 minutes.

I relaunched the game, but my character is still listed as being on "Newbie", and when I select it and click Play I enter the loading screen and quickly receive the error "Can't find your character". So... I can't play.

I asked about this in the Discord and two other people mentioned experiencing the same issue. Could someone please help us fix this?


Ktpantz
Zealous Believer
 
Posts: 1
Joined: 08 Mar 2017, 00:48

Re: Error - Can't find your character

Post by Ktpantz » 19 Nov 2017, 07:54

me an d friend made a chacter on me got stuck at transferring chacter form nood island relogged and now we lost a ticket because chadter cannot be found
on a NA server
And i never got my ticket for owning Lif YO
but i have 2 chacters on EU
Also i connot log back in to my EU Chacter Getts stuck at waiting for reply from dispatcher or patching world
Last edited by Ktpantz on 19 Nov 2017, 08:51, edited 4 times in total.


Lightstrife
True Believer
 
Posts: 1
Joined: 18 Dec 2016, 21:32

Re: Error - Can't find your character

Post by Lightstrife » 19 Nov 2017, 08:02

Not sure if there is actual support here but I added the ticket to my inventory, clicked the ferry to Abella and now I have been stuck at the loading screen "transferring your character" for about 15-20 minutes. I'm afraid if I log out then I will lose my ticket. Help please?


Quazy
 
Posts: 2
Joined: 28 May 2016, 00:48

Re: Error - Can't find your character

Post by Quazy » 19 Nov 2017, 08:11

Same Exact Character message is "Character Relay Error: Cant find your character" its used my ticket as well. :O:


Malgolath
True Believer
 
Posts: 5
Joined: 12 Mar 2016, 21:10

Re: Error - Can't find your character

Post by Malgolath » 19 Nov 2017, 08:35

I am having the same issue as well.
Retrieved ticket from the shop, talked to ferry to go to Abella, got stuck on the Transferring screen. Waited for a good 20 minutes and restarted the game.

Connection relay error:
Can't find your character


Greenday22jp
 
Posts: 1
Joined: 18 Dec 2016, 12:12

Re: Error - Can't find your character

Post by Greenday22jp » 19 Nov 2017, 08:41

same problem :sorry:
please help us!!!!!


Cats
 
Posts: 6
Joined: 21 Jun 2016, 08:27

Re: Error - Can't find your character

Post by Cats » 19 Nov 2017, 08:44

Yep have the same issue.


Adam.fox.01
 
Posts: 2
Joined: 24 Nov 2016, 00:41

Re: Error - Can't find your character

Post by Adam.fox.01 » 19 Nov 2017, 08:52

Same thing here too. Shows the character is on newbie island on the website dashboard, but "cant find character" when trying to login to the game.

Repair does nothing.

User avatar
Dutrah
 
Posts: 2
Joined: 14 Feb 2014, 00:28

Re: Error - Can't find your character

Post by Dutrah » 19 Nov 2017, 09:48

Same situation here. I got stuck for a good time at "transferring your character", so I decided to relaunch the game and now I keep getting this error with this character. Created another character, both lists in the launcher but only one lists in the game (the newest character only).
Image


Langer.j.15
 
Posts: 1
Joined: 14 Nov 2017, 21:38

Re: Error - Can't find your character

Post by Langer.j.15 » 19 Nov 2017, 10:13

Same problem here, waited for 40 minutes on the transferring character screen


Rsleiber
True Believer
 
Posts: 1
Joined: 17 Nov 2017, 08:16

Re: Error - Can't find your character

Post by Rsleiber » 19 Nov 2017, 10:18

Same boat. And it auto exits after giving you the error. If you create a new character, the character list is empty.


mccal99
 
Posts: 1
Joined: 26 Jun 2017, 05:26

Re: Error - Can't find your character

Post by mccal99 » 19 Nov 2017, 10:51

Same here, might come back to this in a few weeks and see if more of the kinks have been ironed out


Debsirin37498
True Believer
 
Posts: 4
Joined: 15 Dec 2016, 11:30

Re: Error - Can't find your character

Post by Debsirin37498 » 19 Nov 2017, 11:04

me too -*-


Cats
 
Posts: 6
Joined: 21 Jun 2016, 08:27

Re: Error - Can't find your character

Post by Cats » 19 Nov 2017, 12:19

I was able to log in now with my character, so it seems to be fixed for me.


Joshaloo
 
Posts: 3
Joined: 09 Mar 2017, 12:48

Re: Error - Can't find your character

Post by Joshaloo » 19 Nov 2017, 19:01

I'm having similar troubles after sailing to Abella, said the main server is down, and now whenever i open the game Can't find your character. My character is there in the launcher, says still on Newbie Island :/ Kinda worried

Also whenever i open the launcher, it downloads the patch again, maybe it hasn't downloaded properly?
Last edited by Joshaloo on 19 Nov 2017, 19:07, edited 1 time in total.


Beowulf
 
Posts: 2
Joined: 03 Oct 2014, 11:03

Re: Error - Can't find your character

Post by Beowulf » 19 Nov 2017, 19:07

Yup same here too, I can't access my character anymore.


Joshaloo
 
Posts: 3
Joined: 09 Mar 2017, 12:48

Re: Error - Can't find your character

Post by Joshaloo » 19 Nov 2017, 19:10

I'm reinstalling at the moment, to see if it was an issue with the patch


Beowulf
 
Posts: 2
Joined: 03 Oct 2014, 11:03

Re: Error - Can't find your character

Post by Beowulf » 19 Nov 2017, 19:21

Just tried repairing my game files also, no luck. Maybe it's just a case of waiting until our characters have transferred to the server? Hopefully it'll solve itself in a bit

Edit: The launcher is showing my character as having been transferred now :)


Joshaloo
 
Posts: 3
Joined: 09 Mar 2017, 12:48

Re: Error - Can't find your character

Post by Joshaloo » 19 Nov 2017, 22:37

Took a while but my character is back now :)


Tlayne
 
Posts: 1
Joined: 20 Jan 2018, 21:06

Re: Error - Can't find your character

Post by Tlayne » 21 Jan 2018, 03:56

I am getting that error today and last night are there any fixes or updates


2753433558
 
Posts: 4
Joined: 30 Dec 2017, 01:59

Re: Error - Can't find your character

Post by 2753433558 » 21 Jan 2018, 08:14

same


Mason6942
 
Posts: 2
Joined: 21 Jan 2018, 10:40

Re: Error - Can't find your character

Post by Mason6942 » 21 Jan 2018, 10:42

Happened to me too. 15 mins of "Transferring Character", restarted game, only to get "Character not found" and my ticket is gone.


True_stewie
 
Posts: 7
Joined: 21 Jan 2018, 10:30

Re: Error - Can't find your character

Post by True_stewie » 21 Jan 2018, 10:48

Yeah i can agree on this, me and 2 other mates tried to goto the main island only to be presented with a long "Transferring character" screen. I lost patience and decided to reboot, only to get no character found and ticket is gone.

Hmm...

User avatar
Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Error - Can't find your character

Post by Arrakis » 21 Jan 2018, 13:26

We are very sorry for these problems with character transfer. We are currently working on fixing this issue. Please, bear with us. We'll do our best to resolve this as fast as humanly possible. Once again, we apologize.


Binther
 
Posts: 1
Joined: 20 May 2017, 07:31

Re: Error - Can't find your character

Post by Binther » 21 Jan 2018, 13:45

I am sitting here after 2 or so hours of looking at the transferring your character screen. do I leave it at this screen or should I quit like everyone else?

User avatar
Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Error - Can't find your character

Post by Arrakis » 21 Jan 2018, 15:19

Transferring issue should now be fixed. Please restart your launchers and try again.


Grahamoddities
 
Posts: 1
Joined: 01 Mar 2019, 08:41

Re: Error - Can't find your character

Post by Grahamoddities » 06 Mar 2019, 08:57

Getting the error "Can't find your character"


Return to General Discussion