Game crashes at launch

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Arris
 
Posts: 12
Joined: 22 Feb 2015, 23:21

Game crashes at launch

Post by Arris » 24 Nov 2015, 18:59

Let me say it first, I'm asking for help in place of my friend since well, it will certainly work better than using google translate.

For now I know his graphic card: AMD Radeon HD 4600

Few months ago in way earlier build of the game he played with us and LiF was working for him. Recently we came back to LiF but now the game will not start for him. He is past checking files integrity, he also reinstalled game few times and reinstalled his graphic card drivers. Yet the game crashes shortly after it launches with following error:

http://s16.postimg.org/hwa9fqrut/Bez_tytu_u.png

We also tried sending him game prefs file with low graphic settings on but that didn't work as well. Any ideas? If you need more informations I will ask him, just tell me what you need.
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Airco
 
Posts: 698
Joined: 02 Apr 2015, 12:41

Re: Game crashes at launch

Post by Airco » 24 Nov 2015, 19:59

try it again there has been a patch between the time u posted that and the time i posted this
os: Win10N
Motherboard: Asus Sabertooth Z97 Mark2
Cpu: intel I5-4690 3.5Ghz
Cpu cooler: thermaltake Frio Extreme Silent 14 Dual
Mem: Corsair 16gb, Cmy16gx3m2a2133c11r
Gpu: Geforce 970, Asus STRIX GTX970 DC2OC 4GD5
Soundcard: Creative Soundblaster Z
HD: SAMSUNG 75E250RW SSD 850 EVO 250 GB


Arris
 
Posts: 12
Joined: 22 Feb 2015, 23:21

Re: Game crashes at launch

Post by Arris » 24 Nov 2015, 20:57

Patch didn't solve the issue.
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Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Game crashes at launch

Post by Arrakis » 24 Nov 2015, 21:43

Seems like his graphic card meets minimal requirements. What about rest of his pc specs?


Arris
 
Posts: 12
Joined: 22 Feb 2015, 23:21

Re: Game crashes at launch

Post by Arris » 25 Nov 2015, 17:03

CPU: Intel Core i3 4160 3,6GHz
RAM: 8 GB
Last edited by Arris on 25 Nov 2015, 21:00, edited 1 time in total.
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Airco
 
Posts: 698
Joined: 02 Apr 2015, 12:41

Re: Game crashes at launch

Post by Airco » 25 Nov 2015, 18:21

cpu below minimum specs aswel,
he needs a pc upgrade for this game :/ nothing dev can do about it i think (unless they manage to fix bugs or find tweaks to reduce required pc performance)
os: Win10N
Motherboard: Asus Sabertooth Z97 Mark2
Cpu: intel I5-4690 3.5Ghz
Cpu cooler: thermaltake Frio Extreme Silent 14 Dual
Mem: Corsair 16gb, Cmy16gx3m2a2133c11r
Gpu: Geforce 970, Asus STRIX GTX970 DC2OC 4GD5
Soundcard: Creative Soundblaster Z
HD: SAMSUNG 75E250RW SSD 850 EVO 250 GB


Arris
 
Posts: 12
Joined: 22 Feb 2015, 23:21

Re: Game crashes at launch

Post by Arris » 25 Nov 2015, 20:55

I would say that his CPU is still quite solid. Minimum requirements I can see on Steam are CPU with 2,5GHz. But I see that graphic card minimal requirements changed quite a bit.
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XeenMcKenna
 
Posts: 119
Joined: 09 Nov 2014, 18:36

Re: Game crashes at launch

Post by XeenMcKenna » 26 Nov 2015, 06:24

CPU is fine, but isnt the graphics card to old for DX11?

Update: nope, it cannot run DX11, only DX10.1

He needs a new graphics card, or he has to run the DX9 version of the game... which means he cannot be on your server.

My suggestion, new graphics card.
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