Discount not working

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Jack3dedos
True Believer
 
Posts: 3
Joined: 01 Dec 2016, 21:29

Discount not working

Post by Jack3dedos » 05 Dec 2016, 18:21

The discount for those who have YO is not counting for me in the act of paying. I should be paying 60 BRL (brazillian reais) but instead it shows me 90. I have already linked my steam account to the webpage.


Jack3dedos
True Believer
 
Posts: 3
Joined: 01 Dec 2016, 21:29

Re: Discount not working

Post by Jack3dedos » 07 Dec 2016, 23:26

You said "don't mind buying our game"? Ok then, I gonna have to pass it.

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Arrakis
 
Posts: 5428
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Discount not working

Post by Arrakis » 08 Dec 2016, 12:08

Edward.freaklegion wrote:The discount for those who have YO is not counting for me in the act of paying. I should be paying 60 BRL (brazillian reais) but instead it shows me 90. I have already linked my steam account to the webpage.

Please follow these steps to contact Xsolla support regarding this issue:

    - 1. Open https://play.lifeisfeudal.com/
    - 2. Click 'Buy pack'
    - 3. Click 'Contact us' on the bottom left side of the window
    - 4. Choose between Submiting a ticket and a Live Chat



Jack3dedos
True Believer
 
Posts: 3
Joined: 01 Dec 2016, 21:29

Re: Discount not working

Post by Jack3dedos » 13 Dec 2016, 17:00

The issue was solved, thank you very much.

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