Bought and confirmed, but the color of the name on the forum does not change.

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SargentoDaPaz
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Posts: 16
Joined: 28 Dec 2015, 08:05
Location: Brazil

Bought and confirmed, but the color of the name on the forum does not change.

Post by SargentoDaPaz » 13 Dec 2016, 10:32

I bought the package, and confirmed the purchase 1 hour ago, and received the email from LIF to confirm that I would receive my instructions soon, but so far nothing


If prints are necessary, i will send in PM
Brazilian Player of LIF, and Closed Beta Tester of LIF MMO

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Wookiee420
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Joined: 06 Oct 2016, 18:52
Location: Colorado

Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by Wookiee420 » 13 Dec 2016, 10:39

SargentoDaPaz wrote:I bought the package, and confirmed the purchase 1 hour ago, and received the email from LIF to confirm that I would receive my instructions soon, but so far nothing


If prints are necessary, i will send in PM

An actual person who lives in Russia (i think) controls the forum access, so when he gets to his computer you will have access.

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SargentoDaPaz
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Posts: 16
Joined: 28 Dec 2015, 08:05
Location: Brazil

Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by SargentoDaPaz » 13 Dec 2016, 11:29

Thanks people!
Brazilian Player of LIF, and Closed Beta Tester of LIF MMO

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Ulrico
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Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by Ulrico » 14 Dec 2016, 08:25

Hi, please set the colour of Name correct. I´m Zealous-User. Thanks.

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Arrakis
 
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Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by Arrakis » 14 Dec 2016, 10:42

Ulrico wrote:Hi, please set the colour of Name correct. I´m Zealous-User. Thanks.

You're not in the group. Did you check the email after the purchase?



Ulrico
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Joined: 22 Oct 2016, 11:05

Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by Ulrico » 14 Dec 2016, 17:35

yes, i check the email. But after sell, no Email. But a Key for LIF-YO.

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Arrakis
 
Posts: 5428
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Bought and confirmed, but the color of the name on the forum does not change.

Post by Arrakis » 14 Dec 2016, 17:51

Ulrico wrote:yes, i check the email. But after sell, no Email. But a Key for LIF-YO.

Please follow these steps to contact Xsolla support regarding this issue:

    - 1. Open https://play.lifeisfeudal.com/
    - 2. Click 'Buy pack'
    - 3. Click 'Contact us' on the bottom left side of the window
    - 4. Choose between Submiting a ticket and a Live Chat


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