Arrakis wrote:Baratta wrote:Just ban me Arrakis don't send me a warning. I know you guys are not trying to help me. This is what a loyal customer gets for years of support. You expect me not to be upset at this point.
I asked you three (3) times to send to me directly the log file and all the details about your current issue. You declined and instead decided to spam around about how bad the support is.
Further trolling will indeed result in the ban. Although, I hope it won't come to that and you will actually help me help you.
I am just interested, what would you do with those logs and details, sent directly to you?
No offense, I doubt you have experience with that kind of stuff. So you can't help with that. Why do you keep asking for it ? Does support need to receive the issue from you personally to notice it?
It feels as if this was just a tactic to stall customers who have something to complain or not had any response on their ticket.