This is a secondary account I have for LIF-YO. My primary account seems to continue to have problems. At the moment I cannot log in at all for that account. For this account I had troubles as well before having success this time.
I have tried three different computers, and multiple browsers. I have cleared the cache, updated browser versions and even wiped out all previously stored passwords.
I have changed the password several times and confirmed the password was changed by logging into the previously MMO client.
I have tried logging in using a tablet and a smartphone.
I have also opened a ticket with the Bitbox support team. Still no luck (ticket is still open).
So, any thoughts? Perhaps some tracing I can turn on? With the next beta wave starting in a few days, I want to be able to post on the forums using my main account. As I said, I can still log into the game client, so I'm not in complete panics-ville.
Last edited by ThorneRazeri
on 23 Nov 2016, 18:39, edited 1 time in total.