It don't make sense you can "Preload" but you cannot actually "pre load" unless you buy a pack for the Yo owners. It's going to take 16 hours to download on my uncivilized connection.
Posting "Preload available" and then ignoring the player base when there is a problem with it is an early sign of this game failing. I have seen it with hundreds of games. And recently with a game called "Tree of Life" Ignoring the playerbase at this crucial time will make or break the future and talk of this game's reputation.
Why would you say that the pre-load is available... Did you even check if it's actually available beforehand? It's not available in the launcher and on steam too...
So arrakis, We wont get to play this day? because of the troubles they are letting the silver packs and so on get another day. and we are getting to start playing tomorrow evening instead?
What "login issue"? We didnt have any "login issues", we cant download the game because there is only the button "Buy" in launcher. And still nothing changed.