by
Rjmspoel
» 20 Jun 2015, 18:02
I would cancel your product asap with Vilayer, their support sucks BIG TIME.
When you server goes offline but is ghosted in the background you need to write a ticket, for them to respond to it takes at least a whole day ( yes 24 hours) for a problem that can be fixed in 10 seconds...
Their just a bunch of incompetent admins and on top of that their running MySQL as the DB not MariaDB as the game was intended for, thus giving you mucho errors you can not solve yourself, the server will render useless for multiple days everytime you create that ticket to solve it.