Game is Crashing when trying to open map.

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ovsyan
 
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Game is Crashing when trying to open map.

Post by ovsyan » 20 Nov 2017, 15:07

All the time when opening map. Game crashes. What you can recommend with that issue ?

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Arrakis
 
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Re: Game is Crashing when trying to open map.

Post by Arrakis » 20 Nov 2017, 15:18

Either OBS or other capture software or antivirus are blocking the map.


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 16:38

@arrakis

I am having the same issue; I am not running OBS. Any ideas?

*EDIT, the issue also seems to happen when I try to access the shop or inventory.

The game gives me the loading circle of death followed by kicking me out and giving me the following error:

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Last edited by Darwiin on 20 Nov 2017, 16:55, edited 1 time in total.

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Alexcolter
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Re: Game is Crashing when trying to open map.

Post by Alexcolter » 20 Nov 2017, 16:47

Nsbspamm wrote:@arrakis

I am having the same issue; I am not running OBS. Any ideas?


Did you try your antivirus? I had to disable Windows Defender to get the map to work. However, it was only after a restart of the game. It appears that initializing the map only occurs once on restart, that could be incorrect, but restarting and disabling antivirus fixed it.


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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 16:57

Alexcolter wrote:
Did you try your antivirus? I had to disable Windows Defender to get the map to work. However, it was only after a restart of the game. It appears that initializing the map only occurs once on restart, that could be incorrect, but restarting and disabling antivirus fixed it.


I do not have Windows defender, but I am using AVAST and will try to disable that.


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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 17:26

Disabling AVAST did not fix the area

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Alexcolter
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Re: Game is Crashing when trying to open map.

Post by Alexcolter » 20 Nov 2017, 18:35

Nsbspamm wrote:Disabling AVAST did not fix the area


Did you restart your game after disabling AVAST?


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 19:49

Alexcolter wrote:Did you restart your game after disabling AVAST?


I did restart the game (or rather the game keeps crashing) I also just got kicked while trying to put a horse in my inventory. (Hopefully its not stolen while I try to reload)

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ovsyan
 
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Re: Game is Crashing when trying to open map.

Post by ovsyan » 20 Nov 2017, 20:03

Nsbspamm wrote:
Alexcolter wrote:Did you restart your game after disabling AVAST?


I did restart the game (or rather the game keeps crashing) I also just got kicked while trying to put a horse in my inventory. (Hopefully its not stolen while I try to reload)

Image


Servers down


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 20:07

And now this while running on horseback:

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Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 20 Nov 2017, 20:36

Arrakis wrote:Either OBS or other capture software or antivirus are blocking the map.



It appears (for now) that the issue was the RealTek Audio Manager. It somehow got downloaded on my computer the other day and has been constantly popping up. I just deleted it and my game is now running fine.

@arrakis

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Alexcolter
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Re: Game is Crashing when trying to open map.

Post by Alexcolter » 21 Nov 2017, 00:44

Nsbspamm wrote:
Arrakis wrote:Either OBS or other capture software or antivirus are blocking the map.

It appears (for now) that the issue was the RealTek Audio Manager. It somehow got downloaded on my computer the other day and has been constantly popping up. I just deleted it and my game is now running fine.

@arrakis


That is a great find. Hopefully this issue can be added to a known issue sticky.

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Arrakis
 
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Re: Game is Crashing when trying to open map.

Post by Arrakis » 21 Nov 2017, 01:19

Alexcolter wrote:That is a great find. Hopefully this issue can be added to a known issue sticky.

Done ;)


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Re: Game is Crashing when trying to open map.

Post by Darwiin » 21 Nov 2017, 17:00

Well, things were all good last night. I log in today and the "M" crash started up again. I verified that I do not have RealTek installed and Windows Defender is perm disabled. Back to square one :(

@arrakis


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 21 Nov 2017, 17:07

On the bright side I am admittingly a wallet warrior, at least this is going to save me money for a while (can't login to the store)

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Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 23 Nov 2017, 04:58

Bump? Have no access to map in game or any of the stores inventory. No boosting, no skins, ect, just the promise of crashing everytime I smack the "m" key out of reflex.

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Arrakis
 
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Re: Game is Crashing when trying to open map.

Post by Arrakis » 23 Nov 2017, 12:54

Nsbspamm wrote:Bump? Have no access to map in game or any of the stores inventory. No boosting, no skins, ect, just the promise of crashing everytime I smack the "m" key out of reflex.

Could you send us logs from the times when your game crashes?


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 23 Nov 2017, 14:47

Here you go. To make it easier I deleted everything LiF related. Did a complete reinstall. Ensured windows defender was still disabled and I turned off the Avast Firewall. Logged into game, hit "m", and here is the log from the instacrash.


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Re: Game is Crashing when trying to open map.

Post by Darwiin » 23 Nov 2017, 14:52

LOL, the file was too big, stand by, Ill compress it.

Here you go
Attachments
C_2017-11-23-09-35-29.zip
Crash Log
(122.37 KiB) Downloaded 877 times


Darwiin
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Re: Game is Crashing when trying to open map.

Post by Darwiin » 23 Nov 2017, 15:12

OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
Processor Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, 3060 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 12.0 GB
Total Virtual Memory 43.2 GB
Video Card NVIDIA GeForce GTX 970

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Benjirecon
 
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Re: Game is Crashing when trying to open map.

Post by Benjirecon » 06 Dec 2017, 02:41

i have the same problem, any solution?

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Arrakis
 
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Re: Game is Crashing when trying to open map.

Post by Arrakis » 06 Dec 2017, 13:50

While we are investigating this issue, make sure your graphics card drivers are up to date. Same with OBS if you're using one.


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Re: Game is Crashing when trying to open map.

Post by RAAWRR » 06 Dec 2017, 15:47

Having the same issue, opening the map "m", the itemshop as well as clicking the preview buttons ('load") in the equipped inventory tab or the Help menu prompts the game to crash.
Fairly certain opening the Market would crash too, just haven't had the time to visit an outpost yet, tho.

I do however get at least a series of error messages.

Image

So far, downloaded the mentioned .dll files into the game directory.
Updated the graphics drivers (dual graphic cards on laptop).
Looked for any realtek audio thingies (i have none).
Looked for OBS thingies as well as disabling antivirus and firewall programms.
Noone of the mentioned methods above showed any effect.

Not trying to highjack OPs thread, just thought the problem was kinda similar.
I'll try a bit more before opening a ticket or thread myself (or hopefully find a solution on this thread).

So far, cheers.


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Re: Game is Crashing when trying to open map.

Post by RAAWRR » 05 Jan 2018, 16:00

Alright, problem solved (or rather, solved itself).
Appearently, it got fixed somewhen last month.
Map (still takes a couple of seconds the first time it opens after each launch), Market thingy trading post, as well as itemshop all all functional now.


Vladislavdzhys1003
 
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Re: Game is Crashing when trying to open map.

Post by Vladislavdzhys1003 » 17 Jul 2018, 08:44

help to solve the problem, please, too, the most happens

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Arrakis
 
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Re: Game is Crashing when trying to open map.

Post by Arrakis » 18 Jul 2018, 15:53

Regarding the game issues, please contact us (support) on discord. http://discord.gg/lifeisfeudal

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