connection to server time out

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Njord
 
Posts: 15
Joined: 28 Jan 2015, 13:43

connection to server time out

Post by Njord » 29 Jan 2015, 18:16

hi guys how can i fix this problem ... thanks.
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Sebas555
 
Posts: 246
Joined: 10 Jan 2015, 02:01
Location: Quebec, Canada

Re: connection to server time out

Post by Sebas555 » 29 Jan 2015, 18:19

Anything else running on your home network? Only time I got this error is when my gf is downloading torrents or watching netfix!! :no:

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Njord
 
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Joined: 28 Jan 2015, 13:43

Re: connection to server time out

Post by Njord » 29 Jan 2015, 18:23

my network using by 2 3 person , they usually watch video or like that. is that reason head of this problem ?
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Sebas555
 
Posts: 246
Joined: 10 Jan 2015, 02:01
Location: Quebec, Canada

Re: connection to server time out

Post by Sebas555 » 29 Jan 2015, 18:35

It could be... I'm just sharing what I've experience at my place but it could be a similar issue. Just do a test and ask other people to shutdown there systems for a moment, if possible, and relaunch to see if it goes throught...

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Njord
 
Posts: 15
Joined: 28 Jan 2015, 13:43

Re: connection to server time out

Post by Njord » 29 Jan 2015, 18:57

i asked and i tried this method but not working :( thanks for share ur exp. with me
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Jondtindall
 
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Joined: 21 Feb 2015, 06:19

Re: connection to server time out

Post by Jondtindall » 24 Feb 2015, 06:08

I run a dedicated server and I may have a little to add here. I occasionally run into a problem where a user or multiple users will not be able to log back in getting a "server connection timed out" error. I forest-gumped my way into finding a couple of useable workarounds, but I still cannot find the root cause of the problem.

(bear in mind these work-arounds must be implemented on the server side, even though the problem appears on the client side somehow)

WorkdAround 1

Restart server

Let it get to "steam connected" phrase that shows in green

After the green connection post, it will list an update to several items. Note these item IDs or view the log later.

Stop server.

Open HeidiSQL and manually delete each of those items.

Restart server.

** This solution has worked in almost every case, with only two exceptions.

WorkAround 2 - Rollback server

I export the database as SQL every day for a backup. In two instances I have had to roll back the server to the previous day. This has resolved every instance of the problem, but results in potential content loss. This may upset players. :(

Stop Server

Open HeidiSQL and select your lif_1 database

open the query tab

Select "Open SQL" and load your most recent backup

Run Query

Restart Server

I would be VERY interested if anyone has found the root cause for this phenomenon, and/or a less severe workaround. An all out patch would be a godsend.

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