Purchase Key

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NaughtyDred
 
Posts: 2
Joined: 10 Oct 2014, 20:26

Purchase Key

Post by NaughtyDred » 10 Oct 2014, 20:53

Hi,

I purchased this game using paypal and unfortunately this automatically sent the key to my paypal email address. Which is an address i no longer have access to, i know i should have sorted that by now but i havent because nothing like this has happened before.

Anyway point being that i need the key for the activation sent to my actual email which is the one used to post this.

Otherwise i will be needing to an indemnity at the bank to get the funds back, something i rather not do.

I would rather not post my email address but can not find any support email address.

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Saxxon
 
Posts: 327
Joined: 09 Mar 2014, 20:38

Re: Purchase Key

Post by Saxxon » 10 Oct 2014, 21:16

We unfortunately cannot do anything about this issue. It will have to be resolved thru paypal. I hope they are willing to work with you on this issue.


NaughtyDred
 
Posts: 2
Joined: 10 Oct 2014, 20:26

Re: Purchase Key

Post by NaughtyDred » 10 Oct 2014, 21:20

The mail was not sent from paypal, i have already checked and now updated the email. AM i right in thinking that humble are the people who would have sent the code?

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Saxxon
 
Posts: 327
Joined: 09 Mar 2014, 20:38

Re: Purchase Key

Post by Saxxon » 10 Oct 2014, 22:36

Yes you are correct. Considering I have not used the purchase system I was replying to the information you presented. Humble Bundle would be the entity to direct your questions towards. I hope this is resolved quickly for you.

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