Xiravian wrote:Ive never ever asked for a refund but in this case i feel let down, now i understood the game is in alpha but when it takes a long time to get into it, which isn't my initial problem, but the fact it crashes so much that the game it can't be played, its a hardcore gathering and building game with combat, but when it crashes all your progress gets deleted, making you start over and over having to re-lvl abilities that require quite some grinding i felt robbed of my money, again i fully understood it's in alpha but if i have to start over and over because it crashes the games fundamentals cannot be played and making you unable to progress in any way, that is why i respectfully ask for a refund, it felt like i bought something i couldn't even play.
Sincerely,
martenvk
I do wish to add, that it applies to local law in my country that i do have a right for a working product which this clearly wasn't, as ive stated before i knew it was an alpha but i expected to atleast be function to a certain point where i'd be able to play it, not that it would crash and reset everytime, afteral you wouldn't keep a newly bought vacuum cleaner that would clean for a few minutes then cough all the dust back up forcing you to start over now would you?
here is a link to the policy http://www.rijksoverheid.nl/onderwerpen ... oduct.html
Xiravian wrote: the fact it crashes so much that the game it can't be played, its a hardcore gathering and building game with combat, but when it crashes all your progress gets deleted, making you start over and over having to re-lvl abilities that require quite some grinding i felt robbed of my money, again i fully understood it's in alpha but if i have to start over and over because it crashes the games fundamentals cannot be played and making you unable to progress in any way, that is why i respectfully ask for a refund, it felt like i bought something i couldn't even play.
Xiravian wrote:I did join servers actualy. and it seemed fien at first though abit sluggish, i gradualy started crashing more, and it shouldn't be graphic related ive got a AMD radeon R7 200 Series, (2gig)
Xiravian wrote:Ive sent every crash report i had in.
Xiravian wrote:Well that's the thing, my grpahics card is up to date, any chance it might just not be compatable yet?
Xiravian wrote:Ive never ever asked for a refund but in this case i feel let down, now i understood the game is in alpha but when it takes a long time to get into it, which isn't my initial problem, but the fact it crashes so much that the game it can't be played, its a hardcore gathering and building game with combat, but when it crashes all your progress gets deleted, making you start over and over having to re-lvl abilities that require quite some grinding i felt robbed of my money, again i fully understood it's in alpha but if i have to start over and over because it crashes the games fundamentals cannot be played and making you unable to progress in any way, that is why i respectfully ask for a refund, it felt like i bought something i couldn't even play.
Sincerely,
martenvk
I do wish to add, that it applies to local law in my country that i do have a right for a working product which this clearly wasn't, as ive stated before i knew it was an alpha but i expected to atleast be function to a certain point where i'd be able to play it, not that it would crash and reset everytime, afteral you wouldn't keep a newly bought vacuum cleaner that would clean for a few minutes then cough all the dust back up forcing you to start over now would you?
here is a link to the policy http://www.rijksoverheid.nl/onderwerpen ... oduct.html
DO NOT BUY this game unless you want to support the development of something really new and original in the sandbox genre. You will encounter bugs along with various other issues in playtesting. This is Early Access Alpha and your support, understanding and becoming involved with the development process will be something remembered as we move on towards the Beta stage and then on to the final Release version.
Xiravian wrote: ... afteral you wouldn't keep a newly bought vacuum cleaner that would clean for a few minutes then cough all the dust back up forcing you to start over now would you? ...