Access Europe on website

If you run into any issues while browsing our website or forums, you can find details on how to report them in here.

Moderators: Arrakis, Codeman


Djoul31
 
Posts: 2
Joined: 26 Jan 2018, 23:27

Access Europe on website

Post by Djoul31 » 06 Feb 2018, 12:44

Hello,

I have a problem with the website. I can log in with my account and have access to the settings. However, I cannot access the Europe or North America region.
When I click on it, I return to the main page of the website.
I can't administer the guild anymore.

Do you have a solution, please? :cry:

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Access Europe on website

Post by Arrakis » 06 Feb 2018, 19:12

If you are unable to access EU or NA dashboard on the website, check this article: https://lifeisfeudal.zendesk.com/hc/en- ... ard-access
If solution provided there didn't work for you, please provide us with following details:

    Browser
    Internet provider
    Time of the event (UTC)



Djoul31
 
Posts: 2
Joined: 26 Jan 2018, 23:27

Re: Access Europe on website

Post by Djoul31 » 07 Feb 2018, 08:35

Thank you for your response. I tried the method with "CRTL + F5" but it doesn't work for me unfortunately.
I tried with Internet Explorer and Google Chrome at 8am, 12am, 8pm, 11pm UTC.
I've been trying for three days.
My Internet service providers: Orange and Bouygues Telecom.
The NA dashboard work today but when I click on Europe (on main page and NA dashboard), I go back to the main page of the website again.

EDIT : 12AM UTC it's work ! :Yahoo!:


Aimzor
 
Posts: 1
Joined: 06 Jun 2016, 15:23

Re: Access Europe on website

Post by Aimzor » 08 Feb 2018, 18:59

I'm encountering the same problems as listed above, also tried the solutions you guys offerd also they did not work.

I can see the NA dashboard but that is not where I have my accounts, EU brings me back to the mainpage.

Browser: google Chrome
Provider: KPN
UTC: 6:57pm but also times before

Hope it will be fixed soon, awaiting your answer.

thanks in advance

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Access Europe on website

Post by Arrakis » 16 Feb 2018, 10:32

Does the issue still persist?



Bwasson629
 
Posts: 1
Joined: 20 Feb 2018, 03:50

Re: Access Europe on website

Post by Bwasson629 » 20 Feb 2018, 04:16

I am still having this problem I can see the EU server but not the NA one I am using a google browser with spectrum as my provider


Peterpan0001
 
Posts: 1
Joined: 17 Jan 2018, 20:16

Re: Access Europe on website

Post by Peterpan0001 » 26 Feb 2018, 14:56

I am having the same problems i can see all server status but not the EU there i come back to main site :(

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Access Europe on website

Post by Arrakis » 28 Feb 2018, 14:01

Peterpan0001 wrote:I am having the same problems i can see all server status but not the EU there i come back to main site :(


Browser, Internet provider?


Return to Website Support