Cant activate key

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Bertacusound1
 
Posts: 7
Joined: 14 Dec 2017, 23:27

Cant activate key

Post by Bertacusound1 » 15 Dec 2017, 01:08

getting this error when typing in my key

2000-0004: The supplied activation key was not found. Please check the details and try again. since they dont respond to tickets figure i drop it here.

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Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Cant activate key

Post by Arrakis » 15 Dec 2017, 01:50

Please communicate with Xsolla support via live chat option - topic24903/

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Bertacusound1
 
Posts: 7
Joined: 14 Dec 2017, 23:27

Re: Cant activate key

Post by Bertacusound1 » 15 Dec 2017, 02:19

They said it was a bug and to try again in 30 mins.. its been a an hour and a half. tried it again. still same thing.. and Its not even my key.. if i type in a random key i still get the error so..

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Arrakis
 
Posts: 5453
Joined: 25 Oct 2013, 14:11
Location: Space

Re: Cant activate key

Post by Arrakis » 15 Dec 2017, 13:11

If the issue persists, please contact Xsolla support again.

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