Image 1: https://imgur.com/yRqXMu3
Image 2: https://imgur.com/9SBHF4T
I would like to Inform people that are thinking of buying this game that you shouldn't, don't take the chance that you might not like it, especially considering the fact the area you spawn after leaving newbie Island is Completely Devoid of people, social interaction and or trees,
So you may ask well did you request a refund, which indeed I did, and I very politely asked to be granted a refund in the case that I had barely played (probably not even an hour of game time). I was expecting a go ahead on the refund because It's only fair, but instead all I got was an automated response by a robot named ted, See for yourself at attached image 1 .
I thought wow that was fast considering that took less than a minute for customer service to "carefully examine my case", and to as well deny me a request because I used my ticket to actually go and experience the game is truly cheap.
So I decided to see if it was a robot and sent a fake request and found it quite hilarious indeed to see the great customer support "staff" had sent the same response in the same amount of time. see attached image 2 .
So far This experience made me think the development team of this game is truly as cheap and cash grabbing as EA or any one of those P2W app game companies, but you can rectify your actions by granting me a refund and earn back some respect since I know people do play and enjoy this game.