Unable to View NA Dashboard

If you run into any issues while browsing our website or forums, you can find details on how to report them in here.

Moderators: Arrakis, Codeman


Alexjamesoliver
 
Posts: 2
Joined: 11 Dec 2017, 04:56

Unable to View NA Dashboard

Post by Alexjamesoliver » 09 Jan 2018, 10:02

I'm unable to view the NA dashboard, can access EU dashboard just fine. Have cleared cookies/cache and use three different browsers, same issue.

This is the URL I am taken to after clicking NA:

http://lifeisfeudal.com/?signin=1

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Unable to View NA Dashboard

Post by Arrakis » 09 Jan 2018, 12:15

If you're using chrome, please press Ctrl + Shift + I, select Cookies and either show us screenshot of your token (example here) or copy the token and send it to us.



Sange.albert
 
Posts: 3
Joined: 14 Jan 2018, 19:04

Re: Unable to View NA Dashboard

Post by Sange.albert » 14 Jan 2018, 19:56

The same happens to me, but I can only access NA dashboard, it is imposible to me to access to the UE


Sange.albert
 
Posts: 3
Joined: 14 Jan 2018, 19:04

Re: Unable to View NA Dashboard

Post by Sange.albert » 14 Jan 2018, 20:14

VzoyNDAyMjg6MTUxNjU2NTMzMzplMDhjYTc0MDFhZGQ1YjM0MzA5NTk4YmMzOGQ5MGYzMzU3NDE0YmVh

VzoyNDAyMjg6MTUxNjU2NTMzMzplMDhjYTc0MDFhZGQ1YjM0MzA5NTk4YmMzOGQ5MGYzMzU3NDE0YmVh

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Unable to View NA Dashboard

Post by Arrakis » 15 Jan 2018, 01:25

I have forwarded this issue to webdev for investigation.



Ulrik
Devoted Believer
 
Posts: 6
Joined: 05 Jun 2016, 04:14

Re: Unable to View NA Dashboard

Post by Ulrik » 30 Jan 2018, 06:33

Same issue. Made a changed to password and can log in but now cannot access Dashboard or any of the server status pages - just get redirected back to the http://lifeisfeudal.com/?signin=1 page too.

Help? Have cleared everything and get same issue in all browsers tried (three on two different computers so far).

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Unable to View NA Dashboard

Post by Arrakis » 30 Jan 2018, 11:17

If you are unable to access EU or NA dashboard on the website, please provide us with following details:

1. Region
2. Browser
3. Internet provider
4. Time of the event (UTC)



Tesla
 
Posts: 1
Joined: 11 Feb 2017, 22:32

Re: Q

Post by Tesla » 30 Jan 2018, 19:08

1. Euro
2. Chrome
3. qwerty.ru
4. 19:04 вторник, 30 января 2018 г.
VzoxMTUxMjU6MTUxNzM0NzAyOTpiMTYzMmE2ZWU1NzY5ZDZmZjZjMWQ4YzYxMjEwYWQ2ZGU3OGYxMTk2
VzoxMTUxMjU6MTUxNzM0NzAyOTpiMTYzMmE2ZWU1NzY5ZDZmZjZjMWQ4YzYxMjEwYWQ2ZGU3OGYxMTk2

User avatar
Arrakis
 
Posts: 5425
Joined: 25 Oct 2013, 14:11
Location: Sparksvaard, the middle world; the world of people.

Re: Unable to View NA Dashboard

Post by Arrakis » 31 Jan 2018, 01:19

Please try solution in this article: https://lifeisfeudal.zendesk.com/hc/en- ... ard-access



Riggsy18
 
Posts: 3
Joined: 08 Jan 2018, 20:08

Re: Unable to View NA Dashboard

Post by Riggsy18 » 01 Feb 2018, 04:40

NA
Chrome AND Internet Explorer
AT&T Uverse
4:39am UTC - Still happening until I delete this.

Tried using the links provided. Did not help. Only EU Dashboard is usable.
Last edited by Riggsy18 on 01 Feb 2018, 13:09, edited 4 times in total.


Joshbaby03
 
Posts: 4
Joined: 31 Jan 2018, 01:59

Re: Unable to View NA Dashboard

Post by Joshbaby03 » 01 Feb 2018, 11:26

Also cannot access the dashboard...

NA
Chrome/Edge
Verizon FiOS
Everyday since I started playing

Tried everything in link, didn't work...I however can access the EU dashboard, which is not any help for me. :(


Joshbaby03
 
Posts: 4
Joined: 31 Jan 2018, 01:59

Re: Unable to View NA Dashboard

Post by Joshbaby03 » 04 Feb 2018, 03:33

My dashboard now works, good job guys.


Riggsy18
 
Posts: 3
Joined: 08 Jan 2018, 20:08

Re: Unable to View NA Dashboard

Post by Riggsy18 » 06 Feb 2018, 13:20

Bump!!!!!!!!!!!!!!!!!!!!

Still not able to see NA dashboard, any admin even care to acknowledge the fact that your website is broken?


Meechamaica
 
Posts: 1
Joined: 31 May 2018, 16:47

Re: Unable to View NA Dashboard

Post by Meechamaica » 03 Jun 2018, 14:27

Bought the zealot pack 3 days ago, created 2 of the 3 characters on NA Buyan Server, took the ferry to Abella with those 2...... and have played now for 2 days on NA Buyan Server.

However, I am unable to access the North American Dashboard from the website on my account...... the EU dashboard (which I have 0 characters on), I CAN access!?!? The North American dashboard (which I should be able to access) is unaccessible and greyed out, as is, the CIS Dashboard.

Saw an earlier post, and Arrakis suggested we give the following information:
NA
Chrome/Edge
TDS Telecom
Everyday since I started playing (since 06/01/2018)

Have contacted GM on official discord server, unable to resolve. As requested, sent an e-mail to techsupport, no response 2 days. Saw the "fix" as suggested on the website, to access dashboard through that special link to NA Dashboard, and have tried that countless times.

I would please like full functionality and access to the NA Dashboard, as I should have.

I'm not sure what to do, as I can't play the game with FULL functionality as I have definitely paid for. I am unable to utilize personal claim rights in-game, I can't access the dashboard via the website, nor has my map in-game updated properly to show the NA Buyan world map either.... still shows the newbieland map days after ticketing to Abella.

Thanks for any help or suggestions on how to resolve this issue, please.

Return to Website Support