Server drop connected clients - steam auth reject

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Dreada
 
Posts: 6
Joined: 13 Dec 2015, 16:14

Server drop connected clients - steam auth reject

Post by Dreada » 29 Dec 2015, 10:37

Dedicated server on Blackbox, no mods. game version v1.0.2.3

After the pathб server started to drop connected and active clients with same error log:
It can be mass event or 1-2 players at time. Example (that was different ids on every line. after that logfles have records of force dissconnect every player on the list):
Code: Select all
ERRR 2015-12-28 16:33:45.949 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.949 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.949 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.949 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.950 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.951 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.951 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled
ERRR 2015-12-28 16:33:45.951 {00} <NOSCOPE> # CmSteam::onAuthResponse() - steam auth rejected (steamID=***cut***), reason=AuthTicketCanceled


After some time players able to connect back...
Server restarts, game files repair - no effect.

Do anyone have same problem?

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Custodian
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Joined: 08 Jun 2015, 14:58
Location: Lisbon

Re: Server drop connected clients - steam auth reject

Post by Custodian » 29 Dec 2015, 11:40

Dreada wrote:Dedicated server on Blackbox, no mods. game version v1.0.2.3

Do anyone have same problem?

Seems like your server loses connection to the Steam authentication server(s).


Dreada
 
Posts: 6
Joined: 13 Dec 2015, 16:14

Re: Server drop connected clients - steam auth reject

Post by Dreada » 29 Dec 2015, 12:01

Custodian wrote:
Dreada wrote:Dedicated server on Blackbox, no mods. game version v1.0.2.3

Do anyone have same problem?

Seems like your server loses connection to the Steam authentication server(s).


Yeah, i think so too.
But do you know, how i can check it?
My server hoster support team (blackboxservers) wont help, all what they said was "it could be issue with last patch try looking through steam discussion for life is feudal" :)

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Custodian
Mod Developer
 
Posts: 655
Joined: 08 Jun 2015, 14:58
Location: Lisbon

Re: Server drop connected clients - steam auth reject

Post by Custodian » 29 Dec 2015, 14:10

Dreada wrote:But do you know, how i can check it?

Have no idea. I suggest you move to dedicated server, so you will be in control of everything.

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